{"id":1034,"date":"2018-01-10T15:52:55","date_gmt":"2018-01-10T15:52:55","guid":{"rendered":"https:\/\/help.emop.world\/?page_id=1034"},"modified":"2018-01-10T15:52:55","modified_gmt":"2018-01-10T15:52:55","slug":"emop-cancellation","status":"publish","type":"page","link":"https:\/\/www.emop.ie\/help\/emop-cancellation\/","title":{"rendered":"eMop Cancellation Policy"},"content":{"rendered":"

Time is valuable for both clients and eMoppers. That is why we have introduced a Cancellation Policy <\/strong>for both clients and eMoppers, <\/strong>which also covers rescheduling.\u00a0 By accepting our terms and conditions you accept the conditions set out in this cancellation policy.<\/p>\n

If a client cancels a job less than 12 hours before the start time or at the last minute, our eMoppers lose their income and it messes with their schedule. Clients’ cancellation fees cover eMoppers\u2019 time and the eMop platform’s costs.<\/p>\n\n\n\n<\/colgroup>\n\n\n\n\n\n\n
\n

Action<\/span><\/span><\/strong><\/span><\/p>\n<\/td>\n

\n

Fee<\/span><\/span><\/strong><\/span><\/p>\n<\/td>\n<\/tr>\n

\n

Cancellation\/Rescheduling between 6-24 hours before the start time if eMopper is assigned<\/span><\/span><\/span><\/p>\n<\/td>\n

\n

\u20ac10<\/p>\n<\/td>\n<\/tr>\n

\n

Cancellation\/Rescheduling 6 hours less than the start time if eMopper is assigned<\/span><\/span><\/span><\/p>\n<\/td>\n

\u20ac15<\/td>\n<\/tr>\n
\n

No Show Up.\u00a0<\/span><\/span><\/span><\/p>\n

If eMopper arrives, but the client is not reachable within 30 minutes and the eMopper cannot access the client’s property.*<\/span><\/span><\/span><\/p>\n<\/td>\n

\u20ac25<\/td>\n<\/tr>\n
\n

Subscription cancellation at any time, if the orders within your subscription are picked up by a cleaner<\/span><\/p>\n<\/td>\n

\u20ac50<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n
* Fee applied only if an eMopper reported the case to eMop and provided a print screen with unanswered calls to the client and pictures of the door of the client\u2019s property.<\/em><\/h5>\n

\u00a0<\/strong>Updated 19.05.2021<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

Time is valuable for both clients and eMoppers. That is why we have introduced a Cancellation Policy for both clients and eMoppers, which also covers rescheduling.\u00a0 By accepting our terms and conditions you accept the conditions set out in this cancellation policy. If a client cancels a job less than 12 hours before the start […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"emop_cancellation_policy.php","meta":{"footnotes":""},"class_list":["post-1034","page","type-page","status-publish","hentry"],"yoast_head":"\neMop Cancellation Policy - Help Centre | eMop<\/title>\n<meta name=\"description\" content=\"eMop Cancellation Policy - Help Centre | eMop - Best Cleaning Services in Dublin.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.emop.ie\/help\/emop-cancellation\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"eMop Cancellation Policy - Help Centre | eMop\" \/>\n<meta property=\"og:description\" content=\"eMop Cancellation Policy - Help Centre | eMop - Best Cleaning Services in Dublin.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.emop.ie\/help\/emop-cancellation\/\" \/>\n<meta property=\"og:site_name\" content=\"Help Centre | eMop\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.emop.ie\/help\/emop-cancellation\/\",\"url\":\"https:\/\/www.emop.ie\/help\/emop-cancellation\/\",\"name\":\"eMop Cancellation Policy - Help Centre | eMop\",\"isPartOf\":{\"@id\":\"https:\/\/www.emop.ie\/help\/#website\"},\"datePublished\":\"2018-01-10T15:52:55+00:00\",\"description\":\"eMop Cancellation Policy - Help Centre | eMop - Best Cleaning Services in Dublin.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.emop.ie\/help\/emop-cancellation\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.emop.ie\/help\/emop-cancellation\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.emop.ie\/help\/emop-cancellation\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.emop.ie\/help\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"eMop Cancellation Policy\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.emop.ie\/help\/#website\",\"url\":\"https:\/\/www.emop.ie\/help\/\",\"name\":\"Help Centre | eMop\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/www.emop.ie\/help\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.emop.ie\/help\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.emop.ie\/help\/#organization\",\"name\":\"Help Centre | eMop\",\"url\":\"https:\/\/www.emop.ie\/help\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/www.emop.ie\/help\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.emop.ie\/help\/wp-content\/uploads\/2019\/08\/152x90emop_logox2.png\",\"contentUrl\":\"https:\/\/www.emop.ie\/help\/wp-content\/uploads\/2019\/08\/152x90emop_logox2.png\",\"width\":304,\"height\":180,\"caption\":\"Help Centre | eMop\"},\"image\":{\"@id\":\"https:\/\/www.emop.ie\/help\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"eMop Cancellation Policy - Help Centre | eMop","description":"eMop Cancellation Policy - Help Centre | eMop - Best Cleaning Services in Dublin.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.emop.ie\/help\/emop-cancellation\/","og_locale":"en_GB","og_type":"article","og_title":"eMop Cancellation Policy - Help Centre | eMop","og_description":"eMop Cancellation Policy - Help Centre | eMop - Best Cleaning Services in Dublin.","og_url":"https:\/\/www.emop.ie\/help\/emop-cancellation\/","og_site_name":"Help Centre | eMop","twitter_card":"summary_large_image","twitter_misc":{"Estimated reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.emop.ie\/help\/emop-cancellation\/","url":"https:\/\/www.emop.ie\/help\/emop-cancellation\/","name":"eMop Cancellation Policy - Help Centre | eMop","isPartOf":{"@id":"https:\/\/www.emop.ie\/help\/#website"},"datePublished":"2018-01-10T15:52:55+00:00","description":"eMop Cancellation Policy - Help Centre | eMop - Best Cleaning Services in Dublin.","breadcrumb":{"@id":"https:\/\/www.emop.ie\/help\/emop-cancellation\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.emop.ie\/help\/emop-cancellation\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.emop.ie\/help\/emop-cancellation\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.emop.ie\/help\/"},{"@type":"ListItem","position":2,"name":"eMop Cancellation Policy"}]},{"@type":"WebSite","@id":"https:\/\/www.emop.ie\/help\/#website","url":"https:\/\/www.emop.ie\/help\/","name":"Help Centre | eMop","description":"","publisher":{"@id":"https:\/\/www.emop.ie\/help\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.emop.ie\/help\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"},{"@type":"Organization","@id":"https:\/\/www.emop.ie\/help\/#organization","name":"Help Centre | eMop","url":"https:\/\/www.emop.ie\/help\/","logo":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/www.emop.ie\/help\/#\/schema\/logo\/image\/","url":"https:\/\/www.emop.ie\/help\/wp-content\/uploads\/2019\/08\/152x90emop_logox2.png","contentUrl":"https:\/\/www.emop.ie\/help\/wp-content\/uploads\/2019\/08\/152x90emop_logox2.png","width":304,"height":180,"caption":"Help Centre | eMop"},"image":{"@id":"https:\/\/www.emop.ie\/help\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/www.emop.ie\/help\/wp-json\/wp\/v2\/pages\/1034","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.emop.ie\/help\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.emop.ie\/help\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.emop.ie\/help\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.emop.ie\/help\/wp-json\/wp\/v2\/comments?post=1034"}],"version-history":[{"count":0,"href":"https:\/\/www.emop.ie\/help\/wp-json\/wp\/v2\/pages\/1034\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.emop.ie\/help\/wp-json\/wp\/v2\/media?parent=1034"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}